Yikes! Privacy Policy

How we use information from the invoice you send to us for processing.

Comments about it are most welcome.

February 1, 2007

We don't want to put ourselves in a situation where we could be compelled to divulge, or to accidentally expose, information about you or your customers. So we simply will not keep that sort of data.

This explains how we handle invoices and information from them.

  • Yikes! will upload to our web server a copy of the eBay invoice you ask us to work on. Our web server will process it immediately, present the results to you immediately, and then delete your invoice file from our server immediately. We do not keep a copy of your eBay invoice. If our web server crashes while working on it, the file will be gone from our server once the server has rebooted.
  • By the time you see the Yikes! summary of your invoice, your data is gone from our server.
  • The people at MicroMerchantGazette.com will not see your eBay invoice. The exception to this is if we ask you for it to test with and you email it to us.
  • MicroMerchantGazette.com will not keep any information that identifies you or your customers, or that is cross-indexed to you or your customers.
  • MicroMerchantGazette.com may keep summary information that is unattributable to you or your customers. This might include fee subtotals, sale totals, item value distributions, store vs auction participation)
  • While Yikes! is in Beta test: It helps to give the programmer hints about failures, so some trace information is gathered. None of this it be kept after Beta test is concluded. During test, Yikes! may:
    • Send the staff a copy of the summary results, including your eBay account name. Here's an example.
    • Send the staff a copy of any error message you see.
    • If it tries and fails to parse an invoice file, it may email the staff the first few thousand characters of the baffling invoice. This data will only be used to debug this problem, and will then be deleted.
    • When Yikes! notices fee types it does not recognize, Yikes! may send the Gazette the name of the fee and the invoice lines that contain it. This let's us make Yikes! smarter.
    • None of thwill be used for any purpose other than debugging, and all of it will be deleted by the end of test (and often sooner).

Example of summary report sent to staff during Beta test:

eBay ID: xxxxxx
Invoice Period: Dec-15-07 to Jan-15-08

Total Sales: $819.26 (store: $31.75, core: $787.51, unsorted: $0.00)
Total Fees: $200.32 (store: $7.42, core: $172.56, unsorted: $20.34)
change: $-42.03 (-20.98%)

storeFees: Array (

[N/A] => 0
[Gallery Fee] => 0.07
[Final Value Fee - Fixed Price] => 3.20
[Insertion Fee Store Inventory] => 4.15
)
coreFees: Array (
[Item Subtitle Fee] => 1.50
[Insertion Fee;Promotional Rate] => 1.70
[Final Value Fee] => 37.36
[Gallery Fee] => 44.10
[Insertion Fee] => 87.9
)
uncertainFees: Array (
[Other] => -2.01
[Final Value Fee - Fixed Price] => 3.85
[Final Value Fee] => 18.5
)

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